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PCT Chat | Ferramenta de Atendimento Online para Empresas | Suporte
PCT Chat
PT | EN | ES

Chat: Sistema de atendimento online - Tecmedia

Simplify your enterprise attendance, generate more sales and increase your clients’ satisfaction!

PCT Chat is a powerful online attendance tool which increases your enterprises’ sales and your clients’ satisfaction.

It is easy, fast and TOTALLY FOR FREE
For up to 14 days.
No loyalty plan. There is no obligation on your part.It can be canceled anytime.

After trial, hide it by $19.10 /operator/month (or choose another plan and get gradual and special discounts!)

PCT Chat
  • Triplicate the odds to close a deal by internet.

  • Create an interactive channel to get new clients.

  • Chat with your home page visitors in real time.

  • Improve productivity and organization.

PLANS AND PRICES

Test-Drive

FOR FREE

( 14 days )

All features of business plans and no user limit!
Empresarial I

87,00

/trimestre

(Only R$ 29,00 /operator/month)
Até 1 usuário
  • Unlimited History chats
  • Unlimited departments register
  • Automatic triggers
  • Smart routing
  • Site visitors monitoring
  • Operator performance index
  • Statistical reports
  • Dashboard management
  • Transcription of conversation by email
  • Messages shortcut
  • Typing preview
  • Notes during the conversation
  • Flexible access levels
  • Automatic answering chats
  • Welcome custom message
  • Service evaluation
  • Queue
  • And more...
Empresarial II

253,17

/trimestre

(Only R$ 28,13 /operator/month)
Até 3 usuários
  • Unlimited History chats
  • Unlimited departments register
  • Automatic triggers
  • Smart routing
  • Site visitors monitoring
  • Operator performance index
  • Statistical reports
  • Dashboard management
  • Transcription of conversation by email
  • Messages shortcut
  • Typing preview
  • Notes during the conversation
  • Flexible access levels
  • Automatic answering chats
  • Welcome custom message
  • Service evaluation
  • Queue
  • And more...
Empresarial III

817,80

/trimestre

(Only R$ 27,26 /operator/month)
Até 10 usuários
  • Unlimited History chats
  • Unlimited departments register
  • Automatic triggers
  • Smart routing
  • Site visitors monitoring
  • Operator performance index
  • Statistical reports
  • Dashboard management
  • Transcription of conversation by email
  • Messages shortcut
  • Typing preview
  • Notes during the conversation
  • Flexible access levels
  • Automatic answering chats
  • Welcome custom message
  • Service evaluation
  • Queue
  • And more...
Empresarial IV

1.600,80

/trimestre

(Only R$ 26,68 /operator/month)
Até 20 usuários
  • Unlimited History chats
  • Unlimited departments register
  • Automatic triggers
  • Smart routing
  • Site visitors monitoring
  • Operator performance index
  • Statistical reports
  • Dashboard management
  • Transcription of conversation by email
  • Messages shortcut
  • Typing preview
  • Notes during the conversation
  • Flexible access levels
  • Automatic answering chats
  • Welcome custom message
  • Service evaluation
  • Queue
  • And more...

* Price by additional user: R$ 29,00/month.

* Additional users can be registered after create your account.

No loyalty plan

No attendance limits

No hidden taxes

No charge support online (email and chat)

No credit card needed

Sign up for PCT Chat

Account

*
*
*
*
.meupct.com

( ATENÇÃO: Neste campo, digite somente o nome da sua empresa com letras minúsculas, sem espaços e sem acentos )

Clicando no botão abaixo, você concorda com os nossos Termos de Uso e Política de Privacidade

WHAT YOUR COMPANY EARNS

Always available for those who looking for your product or service

Answer your clients’ doubts in time they appear and satisfy your client

Provide a direct contact without a phone use

Consulting all the conversation your operators have had with clients

Evaluating the attendance quality through statistics and satisfaction grades

Keeping your company in a leading position and standing out the competition

Oferecer suporte online e aproveitar todo o potencial do seu site

Aumentar as vendas rapidamente. É fácil e gratuito por até 14 dias

Melhorar a satisfação dos clientes e aumentar as vendas da sua empresa


See also: 10 problems the PCT Chat can solve for your company

COMPANIES THAT ALREADY USING PCT CHAT

Clínica Oasis Paranaense Sismatec Ideal Brinder Up Vet Brasil Card Jet Pool Spas Fiat Napoly Super Hidro Spas Bilhares União Metalúrgica Duarte Jugasa Unitá Concessionária Cartório 24 horas Laboratório Reação HNSC Akesse Piscinas Refisa Vida Cotidiana Meta Cursos e Treinamentos Sprint Sign Comunicação Visual Laboratório Vicente Lemos Lucretur Turismo SimbioX SharePoint Consulting Via Color Web Conectados com Deus RP Tec Recupere Tricologia Automatize Já Transal Transportes Lassabia Brindes Plural Saúde Grupo Sion

MAIN FUNCTIONS

Unlimited History chats

Unlimited departments register

Automatic triggers

Messages shortcut

Notes during the conversation

Smart routing

Operator performance index

Site visitors monitoring

Automatic answering chats

Typing preview

Welcome custom message

Flexible access levels

Service evaluation

Inactivity automatic answering

Statistical reports

File transference

General notification or by department

HTTPS security certificate

Configurable limit of simultaneous calls

Queue

Customizable working hours

Transcription of conversation by email

Chat transfer between departments

Dashboard management

Contact form link configuration

Implantation in few minutes

Google Analytics integration

Controle de departamentos offline

Queue view for operator

Clients register management

WHAT TECMEDIA’S CLIENTS ARE TALKING ABOUT THE PCT CHAT

Using PCT CHAT as an answer tool in our firm was an excellent choice. We can highlight the easy use and the direct approach to the customer, because they live up to the expected quality. It brought a great difference to Brasil Card.

Gabriel Rocha (Brasil Card)

The team Conectados com Deus feels very satisfied in enjoy the benefits brought by PCT Chat. Further being an instrument which makes the communication easy, it enables to interact with our audience without lose the chance to become a promising contact for our promotions. We can say we made the best choice with this service.

Yuri Lima (Conectados com Deus)

We are pretty satisfied with PCT Chat. It is a complete online answering system with wide range of possibilities, a very useful and effective tool, always with automatized improvements, fast and accurate support. Congratulations, all the Tecmedia team.

Débora Silva (Via Color Web)

For us at Meta Cursos, PCT Chat helped our answering team to approach and get close to our clients, precisely in a moment in which the client is looking for our services. We have noticed out that several clients prefer use the PCT Chat instead of the phone. For us, it is a great differential.

Marcos Freitas (Meta Cursos)

Tecmedia PCT Chat tool is easy to use and helps us a lot with communication with our clients. I can talk to the client, answer all his or her doubts, listen suggestions and criticizes on our products or services. Here at Akesse Piscinas SC, I use this Chat tool by Tecmedia a lot. It is bringing positive results and I recommend to other enterprises.

Jonatas Silva (Akesse Piscinas)

With Tecmedia Chat we opened up a direct communication channel with our clients and future ones. We have had some sales directly from the chat and we also got some clients through it. We use it to commercial and manage contacts.

Joanilson Fernandes Jacinto (Metalúrgica Duarte)

With Chat tool in our site, we enlarge our attendance and the Board of Directors shows concern in offer real time attendance option. The tool is fast, effective regarding to humanize attendance also remotely.

Chirle Ponciano (Hospital Nossa Senhora Conceição)

Tecmedia Chat is a tool which came to bring clients closer to the company. Together the website, it is a contact center where the clients can take information, have their questions answered and even start businesses. The Chat humanizes the client’s contact with new way to attend, because they were mechanized. It allows the client expresses with natural language. It makes a great difference when talking about client’s satisfaction.

Evandro Longo da Silva (Unitá Fiat)

Tecmedia Chat tool is very useful for us, here inside the Car dealership. Because of it we could bring some clients to the Car dealership and close business. Further answer client’s questions, what I would want to highlight is the importance for clients and for us. It gives us the possibility to communicate in an efficient way with our clients online.

Claudia Lemos Oliveira (Jugasa)

The company is satisfied with the tool on our website, because we have evaluated a decrease in phone calls; they are answered by our chat. The Central carries out about 3.000 callings by month, even by chat, email or phone. We duplicate the quantity, profitability and mainly improve our reports.

Anna Daniela Bizzarri (Cartório 24 Horas)

We believe the information is an important base for relationships, no matter if commercial, inside the companies, schools or any scope of our lives. But information has no value among companies, employees, professors, parents, students and those who share any kind of bond is where the necessary substrates for relations progress. As the great thinker had stated, the great challenge is not create communication medium, but establish new ways of communication. Our experiences with PCT - Tecmedia tools in fact help us to improve our ways to communicate internal and externally.

Eduardo Delgado (Laboratório Reação)

About us

Tecmedia Internet Design

Tecmedia

Tecmedia is a digital agency specialized in internet solutions development established in 1997. Modern, with solid values and addressed to the clients’ satisfaction, achieved a differentiated market position that features the brand as one of the most reliable in the segment in which operates.

PCT (Portal Corporativo Tecmedia)

PCT Chat

PCT Chat is a real time service platform to interact with visitors on your website. In other words, it will appear to who is surfing on your company website and you can chat alive with he or she. With PCT Chat you start the contact immediately with visitors on your website and increases drastically the probability your website conversion.